Dear Mediabank User
This article only concerns networks that HAVE outgoing firewall restrictions applied. If you are uncertain, please contact your local IT department. If you are not in charge of setting up firewall rules, please forward this to the right person.
Due to an increase in bandwidth capacity and securing our network further, we will move all file transfer services, excluding mobile uploads, to IP-Address range 18.104.22.168/26. In order to maintain communication with Mediabank, you may need to add the new IP-range in your firewall if restrictions on IP are set. We recommend an identical rule set for all servers to 22.214.171.124/26, since we will add new services in this range later.
A description of commonly used ports and protocols of our services today can be found below.
If you have restrictive outgoing rules, you must open for the following services FROM CLIENT
For Aspera Connect:
For incoming data FROM MEDIABANK
we recommend the following ports to be open from 126.96.36.199/28(255.255.255.224) to your M-Box host:
For Aspera Point-to-point:
tcp-22, 2222 otherwise custom agreed port.
Please register a ticket at support.mediabank.com
in case anything should not work as expected - or call us at +47 23 68 80 90 - and we will assist you.
The Mediabank Team