Dear Mediabank User
This article only concerns networks that HAVE outgoing firewall restrictions applied. If you are uncertain, please contact your local IT department. If you are not in charge of setting up firewall rules, please forward this to the right person.
Due to an increase in bandwidth capacity and securing our network further, we will move all file transfer services, excluding mobile uploads, to IP-Address range 185.78.228.0/26. In order to maintain communication with Mediabank, you may need to add the new IP-range in your firewall if restrictions on IP are set. We recommend an identical rule set for all servers to 185.78.228.0/26, since we will add new services in this range later.
A description of commonly used ports and protocols of our services today can be found below.
If you have restrictive outgoing rules, you must open for the following services
FROM CLIENT to 185.78.228.0/26:
For Aspera Connect:
udp/tcp-33001-33100
tcp-http (80)
tcp-https (443)
udp/tcp-ssh (22)
For FTP:
tcp/ftp
tcp/ftp-data
For incoming data
FROM MEDIABANK we recommend the following ports to be open from 193.58.241.128/28(255.255.255.224) to your M-Box host:
For Aspera Point-to-point:
udp/tcp-33001-33100
udp/tcp-ssh (22)
For FTP:
tcp/ftp
tcp/ftp-data
For Filecatalyst:
udp/tcp-26
udp/tcp-8000-8999
For SCP:
tcp-22, 2222 otherwise custom agreed port.
Please register a ticket at
support.mediabank.com in case anything should not work as expected - or call us at +47 23 68 80 90 - and we will assist you.
Best Regards
The Mediabank Team
