3.02.11 Notifications

The Notification service is an essential part of the Mediabank services that enables NEP clients to increase the efficiency for users that is part of complex workflows or processes. The Notification Service is also essential when project groups work in intense environments like review and approval processes. In addition, notification services enable users to collaborate efficiently even when project group members are geographically scattered.

When a user uploads media content using AdEx, publishes media content utilizing Mboxes or makes annotations in Review & Approval, Mediabank uses notification lists to notify selected recipients.

Mediabank still notifies the sender (uploader) and the receiver without the notification lists. However, it is easy to notify resources (colleagues, consultants, non Mediabank users, etc.) using notification lists.

AdEx, Library, Review & Approval, and Compliance support the use of notification lists.

The notification lists are automatically available in all of the above applications when a user creates a list. In addition, the user can choose to keep the list private or share it with other users in Mediabank.

The user is also free to select active notification lists independent of applications in use.

The notification list has several advantages.

• Create a list and fill in the recipients once. Never do it again.
• The lists are all available in the supported applications
• Every asset can have an active list.
  • Assigning a notification list to the media content is essential for review & approval, and compliance collaboration. Writing an annotation in the review process guarantees that every person in that notification list (project group) automatically gets notified.
• Eliminate the possibility of misspelling or overlooking recipients.
• Sending notification to a consultant company or similar but not knowing their address? Use a list from a colleague that contains the recipients.

 

Creating a Notification list

The Notifications lists are located in the Mediabank meta module under the folder named Notifications.

From AdEx, it is located in the "green wheel." The user can choose to select the active list for the asset from the drop-down menu (choose active list). From AdEx, the user needs to access the list in edited mode.

 

 

 

Creating the notification list.

Enter the recipients. (Rules regarding the recipient's address format can be found at the end of this article).

Select the appropriate template. The content varies depending on the purpose of the notification list. The below Broadcast template example also supports Quality control workflows when uploading media content. Select the notification details.

Make the list public or keep it private.

Checking the "Default" list will make the asset loaded in the mediaplayer be assigned this list as the active list.

 

 

Note!
Another user can, without knowledge of an existing list, choose a new notification list for that media file. However, this is not an issue in daily work. In Adex, the notification list is selected for each upload. In R&A and Compliance, the project groups are small, and the users would notice a change immediately. In Library, the lists are usually not part of the user's daily routines.

 

 

Notification using AdEx

The notification lists help upload files to Mediabank, especially Review & Approval and Compliance.
When the user (sender) uploads media content to start a review process, Mediabank takes care of the notifications. Every user in a project group will immediately receive notifications that the new media content is ready, and the users can start their process.

 

Start AdEx, select the media content, choose the destination and open the Tag form. The active notification list is revealed if the user has defined the active list. To see the content (user's) in the list, select Notifications from the "green wheel" and choose edit. 

 

Notification using Review & Approval

In Review & Approval, the notification lists enhance the collaboration flows.
Assume a producer uploads media content to Review & Approval (R&A) and use a notification list containing the users working on the approval process. Immediately, every user in that project group is notified when the new media content is ready for the approval process.

 

R&A will continue to use this list as the default notification (collaboration) list during the approval process. But, of course, the list can be changed or edited anytime, adding or removing users.

 

How to use the notification list.

(1)  Write the comments, suggestions, etc., in the notification window.

(2) Press the "Add annotation" button to publish the comments. Note that if the notification list contains external users who are not supposed to participate in every annotation, the user can choose to make the comment internally only. However, they will still be notified even if they can't see the internal annotation.

(3) To notify the project group, press "Submit" 

 

 

 

Be aware that the list in the lower level of the R&A window is not a notification list but is used in the review process to confirm the approval or rejections of the particular media content.

 

 

 

Notification using Quicklink

When opening the QL (Quicklink), the user is asked to (1) select an "active notification list." There is no such function in QL. QL does not specify an active list based on previous selections. One reason not to have an active or default list is that users can send multiple assets with different notification preferences.

But most importantly, the list does not act as a notification list. Instead, Quicklink uses the notification list as a destination list containing the E-mail or cell phone number to the receivers of the media content.

There are no notifications sent.

(1) Select the list containing the media content's receivers.

(2) This frame displays the content in the "notification" list. The user can add or delete recipients by adding new recipients or deleting the existing ones. The original list remains intact.

Another approach is not to use any predefined list but add recipients in the (2) frame.

 

 

Write an e-mail/phone address and press ENTER. The system has built-in functions to help you to avoid some spelling mistakes.